Privacy Policy for Stunzer Digital

Effective Date: March 1st, 2025

1. Introduction

This Privacy Policy explains how Stunzer Digital ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit our website [Website URL] (the "Site") or use our services. We are committed to protecting your privacy and ensuring compliance with applicable laws, including Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Privacy Officer

Our Privacy Officer oversees compliance with privacy laws. Contact our Privacy Officer at:

Daniel Runzer
Daniel@stunzerdigital.com
1-416-560-4597

3. Information We Collect

We collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, and other details you provide when contacting us, subscribing to our newsletter, or using our services.

  • Usage Data: Includes your IP address, browser type, device information, pages visited, and time spent on the Site, collected via cookies and similar technologies.

  • Client Data: For clients, we may collect business-related information (e.g., social media account details) to provide services, governed by separate agreements.

4. How We Collect Information

  • Directly from You: Through forms on our Site (e.g., contact or newsletter forms), email, phone, or service interactions.

  • Automatically: Via cookies, web beacons, and tracking technologies when you visit our Site.

5. Use of Information

We use your personal information to:

  • Provide and improve our services, including web design, social media management, and Google Maps optimization.

  • Communicate with you, responding to inquiries and sending updates or promotional materials (with consent).

  • Analyze and enhance the Site’s user experience.

  • Ensure the Site’s security and integrity.

  • Comply with legal obligations.

6. Legal Basis for Processing

We process personal information based on:

  • Your explicit consent (e.g., for marketing emails).

  • Necessity to perform a contract (e.g., providing services).

  • Legal obligations (e.g., tax compliance).

  • Legitimate interests (e.g., improving our Site), provided they do not override your rights.

7. Sharing of Information

We may share your personal information with:

  • Service Providers: These include Squarespace (hosting), Google Analytics (analytics), and email providers, who process data on our behalf under strict agreements.

  • Legal Authorities: When required by law or to protect our rights.

We do not sell or rent your personal information.

8. International Data Transfers

Your personal information may be transferred to countries outside Quebec, such as the United States, where our service providers (e.g., Squarespace) are located. We ensure compliance with Law 25 and PIPEDA through appropriate safeguards, such as contractual agreements.

9. Cookies and Tracking Technologies

Our Site uses cookies to enhance your experience:

  • Essential Cookies: Enable Site functionality and navigation.

  • Analytics Cookies: Track visitor interactions for Site improvement.

  • Marketing Cookies: Deliver relevant advertisements.

Upon your first visit, we request consent for non-essential cookies via our cookie consent tool. You can manage your preferences through the tool or your browser settings.

10. Social Media and Embedded Content

Our Site may include social media features (e.g., Facebook Like button) or embedded content (e.g., Google Maps). These third-party services may collect your IP address or set cookies. Your interactions with them are governed by their privacy policies.

11. Data Security

We use industry-standard measures (e.g., encryption, firewalls) to protect your personal information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

12. Data Retention

We retain personal information only as long as necessary for the purposes outlined or as required by law. When no longer needed, we securely delete or anonymize it.

13. Your Rights

Under Law 25 and PIPEDA, you have the right to:

  • Access: Request a copy of your personal information.

  • Rectification: Correct inaccurate or incomplete information.

  • Withdrawal of Consent: Stop processing where consent is the basis.

  • Portability: Receive your information in a structured, machine-readable format.

  • Deletion: Request deletion, subject to legal exceptions.

  • Object to Automated Decision-Making: Where applicable.

To exercise these rights, email our Privacy Officer at [Email] with the subject “Privacy Request” and sufficient identification details. We will respond within 30 days, as required by law.

14. Data Breach Notification

If a data breach poses a risk of serious injury, we will promptly notify the Commission d’accès à l’information du Québec (CAI) and affected individuals, maintaining a register of incidents as required by Law 25.

15. Complaints and Inquiries

For complaints or inquiries about our data practices, contact our Privacy Officer. If unsatisfied, you may contact the Commission d’accès à l’information du Québec (CAI).

16. Changes to This Privacy Policy

We may update this policy to reflect legal or operational changes. Updates will be posted on this page, with significant changes communicated via email or Site notice. Continued use of the Site constitutes acceptance of the revised policy.

17. Client Data

When providing services (e.g., social media management), we may process personal information on behalf of clients. Such processing is governed by separate service agreements, not this policy.

18. Language

This policy is provided in English. A French version is available upon request to comply with Quebec’s language laws.

19. Contact Us

For questions or concerns, contact our Privacy Officer:

Daniel Runzer
Stunzer Digital
Office 120 - 145 1/2 Church Street Unit 5, Toronto Ontario, M5B 1Y4, Canada
Daniel@stunzerdigital.com
1-416-560-4597